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We want to keep you happy thats our main goal. You may return all new unopened unused items sold and fulfilled by BigBadDeal.com within 14 days of delivery for a full refund for any reason. We'll also pay your return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). 
All payments are processed 100% secure through PAYPAL. we never have access to your financial details. We offer a 100% Guarentee. If your not totally  happy with the product or service you have purchased off us return it unused within 14 days for a full refund.

Please notify us within 30 days of payment of goods if you have not received goods, we offer a full refund in such a case
If goods are not received within 30 days.
Orders not eligible for automatic refund will be offered a replacement to be sent out within 30 days of agreement.

The following constitute the terms of Terms and Conditions ("Terms and Conditions") between you ("you", "your", "purchaser") Big Bad Deals, registered company no 465402 (referred to as the "Company," "we," or "us") with respect to your use of this web site at www.BigBadDeals.com ("Site"). The Company operates this Site as an online marketplace whereby local retailers and merchants can market promotional discount offerings of their products and services to you and others (the "Service"). The Site contains, among other things, text, surveys, audio-visual works, communications, content, information, communications, postings, editorial, samples, materials, products, services, logos, graphics, sounds, images, data, services, and the underlying intellectual property rights thereto (collectively the "Content"). By accessing, using or downloading any Content from this Site or otherwise using the service, you acknowledge your agreement to be bound by these Terms and Conditions. If you do not agree to be bound by these Terms and Conditions, please do not access this Site, use or download Content from this Site or otherwise use the Service. We reserve the right to update or modify these Terms and Conditions at any time, and without prior notice to you. Your use of the Site following such modification or update constitutes your acceptance to be bound by these Terms and Conditions as changed or modified. We encourage you to read through and review these Terms and Conditions each time you access the Site.

This privacy policy sets out how Big Bad deal uses and protects any information that you give Big Bad Deal when you use this website. We respect and protect your information
Big Bad Deal is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Big Bad Deal may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20 April 2011
We may collect the following information;
Contact information including email address
Subscription preferences
 We require this information to understand your needs and provide you with a better service
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.  From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
You may choose to restrict the collection or use of your personal information.
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at Hello@bigbaddeal.com
 We will never sell, distribute or lease your personal information to third parties. You may request details of personal information which we hold about you. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.